Shipping, Return and Exchange policy
Shipping
We usually ship using USPS. Larger orders may use UPS.
Free shipping on domestic order only.
- Most orders will be shipped within 2-3 business day after receiving clear payment.
- Average time of arrival for orders in the U.S. is 3-7 days and for international 2-3 weeks.
- However, there may be delays in shipping due to weather, customs inspections, and travel issues.
- We are not responsible for incorrect shipping information. Therefore, we kindly ask that all customers double check their shipping information and claim their package with USPS.
- We are not responsible for lost or stolen items.
Return, Refund, and Exchange Policy
- Return requests made within 14 days of the delivered date qualify for a full refund.
- Merchandise must be in the condition you received it, completely free of stains and dirt. Must not be worn, altered or washed.
- For the return or exchange service, the buyer is responsible for the return postage. We are not responsible for any lost packages as well as packages damaged during transit back to us.
- Merchandise must have all tags attached
- Refunds will be made in the form of the original payment. Shipping and handling costs are not refundable.
- Refund will be processed once the item has been shipped by you and received in our facility.
- For damaged products and wrong items received only, please contact us via lakingapparel@gmail.com for refund. Pls send us picture for the damaged products and wrong items.
- Only items purchased direct from LAKINGUSA.COM are covered by this policy. LAKINGUSA.COM is unable to process return or exchanges for purchases made outside of our website.
Sale Items
- Orders for Final Sale items are final and cannot be returned or exchanged.
- Final Sale items include purchases made by store credit.